Privacy

Website Privacy Policy

We recognize that the privacy of your personal information is important. The purpose of this policy is to let you know how we handle the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific webpages.

This policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies. As used in this
policy, terms such as “we” or “our” and “Company” refer to Southbay Junk Away, as well as all current and future affiliated entities.

This website is intended for a U.S. audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the U.S.

Cookies and Tracking

The Company uses various technologies, which may include “cookie” technology, to gather information from our website visitors such as pages visited and how often they are visited, and to enable certain features on this website. Cookies are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies” that generally record information during only a single visit to a website and then are erased, and “persistent” cookies that are generally stored on a computer unless or until they are deleted or are set to expire.

You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. You may also manage the use of Flash technologies, with the Flash management tools available at Adobe’s website. Note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt-out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no a common definition of such signals and no industry-accepted standards for how such signals
should be interpreted.

We may also allow third-party service providers to use cookies and other technologies to collect information and to track browsing activity over time and across third-party websites such as web.

A2P 10DLC Compliance

Southbay Junk Away (“we,” “us,” or “our”) is committed to maintaining compliance with the Application-to-Person (A2P) 10 Digit Long Code (10DLC) guidelines established by the Cellular Telecommunications Industry Association (CTIA) and other relevant regulatory bodies. This section of our privacy policy outlines our A2P 10DLC compliance practices, how we handle text messaging, and the rights and choices available to users.

A2P 10DLC Messaging

A2P 10DLC refers to the use of long phone numbers for Application-to-Person (A2P) messaging, including SMS and MMS, for business communications and marketing purposes. Southbay Junk Away may engage in A2P messaging for various purposes, including but not limited to:

1. Customer support and service notifications.
2. Marketing and promotional messages.
3. Transactional communications.

User Consent

Before sending A2P 10DLC messages to users, we ensure that we have obtained proper consent. Users have the option to opt in or opt out of receiving these messages at any time. Consent may be obtained through various methods, including but not limited to website forms, mobile app preferences, and other opt-in mechanisms.

Message Content

All A2P 10DLC messages sent by Southbay Junk Away comply with CTIA guidelines and applicable regulations. Our messages are clear, transparent, and relevant to the user’s relationship with our business. If you have concerns about the content of our messages or wish to unsubscribe, please follow the instructions provided in the messages.

Data Privacy

Southbay Junk Away takes user privacy seriously. We do not share personal information with third parties for unsolicited marketing purposes without the user’s consent.

User Rights and Choices

As a user of our services, you have certain rights and choices regarding A2P 10DLC messages, including:

• The right to opt in or opt out of receiving A2P 10DLC messages.
• The right to access, correct, or delete your personal data.
• The right to file a complaint if you believe your rights have been violated.

To exercise these rights or make choices regarding A2P 10DLC messaging, please contact us.

Changes to this Section

We may update this A2P 10DLC Compliance Section to reflect changes in regulatory requirements or our business practices. Please check this section periodically for updates.

This section is an integral part of our Privacy Policy and should be read in conjunction with our full Privacy Policy.

Effective Date

This A2P 10DLC Compliance Section was last updated on February 2, 2024.